Client Samples
Client Samples
Critical Infrastructure Safety Training
Success Story: High-Stakes Regulatory Compliance
Project: West Coast Utility Company's Field Equipment Engineers Regulatory Examine.
The Problem (The Challenge): A high-stakes electrical safety program required a total overhaul to meet new regulatory standard. The project demanded 100% technical accuracy and a "Safety-First" pedagogical approach to mitigate corporate liability and ensure field engineers readiness.
The Solution (The Team Contribution): Working within a cross-functional team of SMEs, Project Managers, Graphic Designers, I as Instructional Designer, was responsible for translating complex electrical engineering specifications into clear, actionable learning modules. I collaborated closely with the Lead Architect to ensure instructional integrity while partnering with Graphic Designers to develop high-impact visual cues for safety-critical information.
The Result (The Win): This team-based approach produced a rigorous, compliant safety curriculum delievered on a tight schedule. By bridging the gap between technical SME data and learner-centric design, we created a high-integrity certification process that directly supported the company's risk-mitigation goals and field safety standards.
No-Code/ Technical Rescue
Project Title: Legacy System Content Migration & High-Pressure Development.
The Goal: To transition complex training materials into a modern "No-Code" environment for rapid deployment.
The Reality: This project served as a high-stakes stress test for cross-functional collaboration and technical adaptability.
The Role: Technical Troubleshooter & Pedagogical Auditor.
The Challenge: Stepped into a mid-stream project facing significant "headwinds"—including a leadership transition and a sudden shift to an outsourced development environment.
The Action: Conducted a deep-dive audit of the "No-Code" architecture to identify logic gaps. Provided the necessary Human-in-the-Loop oversight to ensure the instructional integrity remained while the technical infrastructure was being repaired by external vendors.
The Value: Maintained project continuity and delivered a clear roadmap for final deployment. Proved the ability to stabilize high-pressure, "broken" environments and bridge the gap between legacy systems and modern delivery requirements.
Skills
CONTENT DEVELOPMENT: ADDIE | SAM | Kirkpatrick's 4 Levels of Evaluation | Bloom's Taxonomy | Mager's ABCD | Merrill's Principles of Instruction | Gagne's 9 Events | Action Mapping
INSTRUCTIONAL DELIVERY: Facilitation | Presentations | Blended Learning | Gamification | Flipped Instruction | Formative and Summative Assessments | Collaborative Learning | Growth Mindset | Storytelling | Microlearning | Design Thinking
TECHNICAL PROFICIENCY: Articulate Storyline and Rise | Camtasia | Premier Pro and Aero | Augmented Reality ZapWorks | Microsoft Office Suite | Google Workplace Suite | Zoom | Discord | Slack | Audacity | Sketch-Up | Game Maker | GIMP | Captivate | 7Taps | isEazy
ORGANIZATIONS
TRAINING: ATD Greater Philadelphia Region
CODING: XAPI-COHORT
GAMIFICATION: Sententia Game Garage
PERFORMANCE: Hale Center